Enabling a service thinking mindset: practices for the global service ecosystem

Autor:	Alkire, Linda, Russell-Bennett, Rebekah, Previte, Josephine, Fisk, Raymond P.
Zdroj:	Journal of Service Management, 2022, Vol. 34, Issue 3, pp. 580-602.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JOSM-02-2022-0070 Zobrazit plný text záznamu