Improving internal service: identifying the roles of employee proficiency, adaptivity and proactivity

Autor:	Martin, Scott, Klimoski, Richard, Henderson, Alexandra
Zdroj:	Journal of Organizational Effectiveness: People and Performance, 2021, Vol. 9, Issue 1, pp. 50-67.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JOEPP-09-2020-0178 Zobrazit plný text záznamu