What drives customer satisfaction and word of mouth in mobile commerce services? A UTAUT2-based analytical approach
| Autor: | Kalinić, Zoran, Marinković, Veljko, Djordjevic, Aleksandar, Liebana-Cabanillas, Francisco |
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| Zdroj: | Journal of Enterprise Information Management, 2019, Vol. 33, Issue 1, pp. 71-94. |
| Databáze: | Emerald Insight |
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