Exploring the effects of e-service quality and e-trust on consumers' e-satisfaction and e-loyalty: insights from online shoppers in Pakistan

Autor:	Ashiq, Rubab, Hussain, Asad
Zdroj:	Journal of Electronic Business & Digital Economics, 2023, Vol. 3, Issue 2, pp. 117-141.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/JEBDE-09-2023-0019 Zobrazit plný text záznamu