The role of customer readiness and participation in non-technology-based service delivery
| Autor: | Poushneh, Atieh, Vasquez-Parraga, Arturo Z. |
|---|---|
| Zdroj: | Journal of Consumer Marketing, 2018, Vol. 35, Issue 6, pp. 588-600. |
| Databáze: | Emerald Insight |
| Externí odkaz: |
|