What citizens experience and how omni-channel could help–insights from a building permit case
| Autor: | Schenk, Birgit, Dolata, Mateusz, Schwabe, Christiane, Schwabe, Gerhard |
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| Zdroj: | Information Technology & People, 2021, Vol. 37, Issue 2, pp. 944-965. |
| Databáze: | Emerald Insight |
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