International relationship management during social distancing: the role of AI-integrated social CRM by MNEs during the Covid-19 pandemic

Autor: Chatterjee, Sheshadri, Chaudhuri, Ranjan, Thrassou, Alkis, Vrontis, Demetris
Zdroj: International Marketing Review, 2023, Vol. 40, Issue 5, pp. 1263-1294.
Databáze: Emerald Insight