Unravelling the potential of social media data analysis to improve the warranty service operation
| Autor: | Sarmast, Zahra, Shokouhyar, Sajjad, Ghanadpour, Seyed Hamed, Shokoohyar, Sina |
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| Zdroj: | Industrial Management & Data Systems, 2023, Vol. 123, Issue 5, pp. 1281-1309. |
| Databáze: | Emerald Insight |
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