A balanced scorecard envelopment approach to assess airlines' performance

Autor:	Wu, Wann-Yih, Liao, Ying-Kai
Zdroj:	Industrial Management & Data Systems, 2014, Vol. 114, Issue 1, pp. 123-143.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IMDS-03-2013-0135 Zobrazit plný text záznamu