The leniency of return policy and consumers’ repurchase intention in online retailing

Autor:	Wang, Yacan, Anderson, Jason, Joo, Seong-Jong, Huscroft, Joseph R.
Zdroj:	Industrial Management & Data Systems, 2019, Vol. 120, Issue 1, pp. 21-39.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IMDS-01-2019-0016 Zobrazit plný text záznamu