Value co-creation in high-involvement services: the animal healthcare sector

Autor:	Pyatt, Alison Z., Wright, Gillian H., Walley, Keith E., Bleach, Emma
Zdroj:	International Journal of Retail & Distribution Management, 2017, Vol. 45, Issue 5, pp. 518-531.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJRDM-11-2016-0209 Zobrazit plný text záznamu