Customer responses towards disabled frontline employees

Autor:	Rosenbaum, Mark Scott, Baniya, Rojan, Seger-Guttmann, Tali
Zdroj:	International Journal of Retail & Distribution Management, 2017, Vol. 45, Issue 4, pp. 385-403.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJRDM-08-2016-0133 Zobrazit plný text záznamu