Barriers in omnichannel retailing returns: a conceptual framework

Autor:	de Borba, Jorge Luiz Gayotto, Magalhães, Mauricio Rodrigues de, Filgueiras, Raquel Stefan, Bouzon, Marina
Zdroj:	International Journal of Retail & Distribution Management, 2020, Vol. 49, Issue 1, pp. 121-143.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJRDM-04-2020-0140 Zobrazit plný text záznamu