Customer value in self-service kiosks: a systematic literature review

Autor:	Vakulenko, Yulia, Hellström, Daniel, Oghazi, Pejvak
Zdroj:	International Journal of Retail & Distribution Management, 2018, Vol. 46, Issue 5, pp. 507-527.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJRDM-04-2017-0084 Zobrazit plný text záznamu