The consequences of showrooming behaviour on customer satisfaction and loyalty
Autor: | Carvalho de Mesquita, Jose Marcos, Shin, Hyunju, Longuinho, João Paulo, Moura, Luiz Rodrigo Cunha |
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Zdroj: | International Journal of Retail & Distribution Management, 2024, Vol. 52, Issue 12, pp. 1125-1141. |
Databáze: | Emerald Insight |
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