The consequences of showrooming behaviour on customer satisfaction and loyalty

Autor: Carvalho de Mesquita, Jose Marcos, Shin, Hyunju, Longuinho, João Paulo, Moura, Luiz Rodrigo Cunha
Zdroj: International Journal of Retail & Distribution Management, 2024, Vol. 52, Issue 12, pp. 1125-1141.
Databáze: Emerald Insight