Russian government quality award: 25 years towards organizational excellence

Autor: Salimova, Tatiana, Dahlgaard-Park, Su Mi, Biryukova, Lyudmila, Palkina, Julia, Vatolkina, Natalia
Zdroj: International Journal of Quality and Service Sciences, 2021, Vol. 14, Issue 1, pp. 54-64.
Databáze: Emerald Insight