Digital voice-of-customer processing by topic modelling algorithms: insights to validate empirical results

Autor:	Barravecchia, Federico, Mastrogiacomo, Luca, Franceschini, Fiorenzo
Zdroj:	International Journal of Quality & Reliability Management, 2021, Vol. 39, Issue 6, pp. 1453-1470.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJQRM-07-2021-0217 Zobrazit plný text záznamu