Success and failure factors in implementing quality management systems in small- and medium-sized enterprises: a mixed-method study

Autor: Mehrabioun Mohammadi, Mohammad, Jalali, Ali, Hasani, Arezoo
Zdroj: International Journal of Quality & Reliability Management, 2021, Vol. 39, Issue 2, pp. 468-494.
Databáze: Emerald Insight