Performance-based service quality model in postgraduate education

Autor:	Khalaf, Magdy A., Khourshed, Nevien
Zdroj:	International Journal of Quality & Reliability Management, 2017, Vol. 34, Issue 5, pp. 626-648.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJQRM-04-2015-0059 Zobrazit plný text záznamu