The importance of service design and information and analysis in enhancing organizational performance through a mechanism of organizational excellence in public sector organizations

Autor:	Al-Dhaafri, Hassan Saleh, Alosani, Mohammed Saleh
Zdroj:	International Journal of Quality & Reliability Management, 2023, Vol. 40, Issue 9, pp. 2166-2183.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJQRM-02-2021-0035 Zobrazit plný text záznamu