ARTQUAL : A comprehensive service quality model for measuring the quality of aesthetic environments and cultural centers

Autor: Ijadi Maghsoodi, Abteen, Saghaei, Abbas, Hafezalkotob, Ashkan
Zdroj: International Journal of Quality & Reliability Management, 2019, Vol. 36, Issue 9, pp. 1490-1521.
Databáze: Emerald Insight