The impact of the level of customer satisfaction on the quality of e-commerce services

Autor: Gajewska, Teresa, Zimon, Dominik, Kaczor, Grzegorz, Madzík, Peter
Zdroj: International Journal of Productivity and Performance Management, 2019, Vol. 69, Issue 4, pp. 666-684.
Databáze: Emerald Insight