Typology of practices for managing consumer returns in internet retailing

Autor:	Hjort, Klas, Hellström, Daniel, Karlsson, Stefan, Oghazi, Pejvak
Zdroj:	International Journal of Physical Distribution & Logistics Management, 2019, Vol. 49, Issue 7, pp. 767-790.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJPDLM-12-2017-0368 Zobrazit plný text záznamu