Service delivery system design for risk management in sharing-based product service systems: a customer-oriented approach

Autor:	Hazée, Simon, Van Vaerenbergh, Yves, Delcourt, Cécile, Kabadayi, Sertan
Zdroj:	International Journal of Operations & Production Management, 2020, Vol. 40, Issue 4, pp. 459-479.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJOPM-08-2019-0581 Zobrazit plný text záznamu