Using fuzzy gap analysis to measure service quality of medical tourism in Taiwan

Autor:	Li-Hsing Ho, Shu-Yun Feng, Tieh-Min Yen
Zdroj:	International Journal of Health Care Quality Assurance, 2015, Vol. 28, Issue 7, pp. 648-659.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJHCQA-06-2014-0072 Zobrazit plný text záznamu