Autor:	Mohammad Ashiqur Rahman Khan, Stanislav Karapetrovic
Zdroj:	International Journal of Health Care Quality Assurance, 2015, Vol. 28, Issue 2, pp. 100-114.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJHCQA-05-2013-0050 Zobrazit plný text záznamu