Workplace conflict and willingness to cooperate : The importance of apology and forgiveness

Autor:	Ayoko, Oluremi Bolanle
Zdroj:	International Journal of Conflict Management, 2016, Vol. 27, Issue 2, pp. 172-198.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJCMA-12-2014-0092 Zobrazit plný text záznamu