Customer acceptance of humanoid service robots in hotels: moderating effects of service voluntariness and culture
Autor: | Said, Narjess, Ben Mansour, Kaouther, Bahri-Ammari, Nedra, Yousaf, Anish, Mishra, Abhishek |
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Zdroj: | International Journal of Contemporary Hospitality Management, 2023, Vol. 36, Issue 6, pp. 1844-1867. |
Databáze: | Emerald Insight |
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