Customer acceptance of humanoid service robots in hotels: moderating effects of service voluntariness and culture

Autor:	Said, Narjess, Ben Mansour, Kaouther, Bahri-Ammari, Nedra, Yousaf, Anish, Mishra, Abhishek
Zdroj:	International Journal of Contemporary Hospitality Management, 2023, Vol. 36, Issue 6, pp. 1844-1867.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJCHM-12-2022-1523 Zobrazit plný text záznamu