Reading between the lines: analyzing online reviews by using a multi-method Web-analytics approach

Autor:	Gour, Alekh, Aggarwal, Shikha, Erdem, Mehmet
Zdroj:	International Journal of Contemporary Hospitality Management, 2021, Vol. 33, Issue 2, pp. 490-512.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJCHM-07-2020-0760 Zobrazit plný text záznamu