The impact of technology CSFs on customer satisfaction and the role of trust : An empirical study of the banks in Malaysia
Autor: | Tahir Jan, Muhammad, Abdullah, Kalthom |
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Přispěvatelé: | Robert Hurley, Dr |
Zdroj: | International Journal of Bank Marketing, 2014, Vol. 32, Issue 5, pp. 429-447. |
Databáze: | Emerald Insight |
Externí odkaz: |