Effects of customer perceptions in multichannel retail banking

Autor:	Bravo, Rafael, Martínez, Eva, Pina, José Miguel
Zdroj:	International Journal of Bank Marketing, 2019, Vol. 37, Issue 5, pp. 1253-1274.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJBM-07-2018-0170 Zobrazit plný text záznamu