Amidst technology, environment and human touch. Understanding elderly customers in the bank retail sector

Autor:	Mason, Michela Cesarina, Zamparo, Gioele, Pauluzzo, Rubens
Zdroj:	International Journal of Bank Marketing, 2023, Vol. 41, Issue 3, pp. 572-600.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IJBM-06-2022-0256 Zobrazit plný text záznamu