Consumer responses to the failure of self-service banking technology: moderating role of failure stability

Autor: Bahri Ammari, Nedra, Hsouna, Abir, Benabdallah, Mounia, Yousaf, Anish, Mishra, Abhishek
Zdroj: International Journal of Bank Marketing, 2021, Vol. 40, Issue 3, pp. 458-483.
Databáze: Emerald Insight