“Konnichiwa, Mr. Robot”: a direct observation of hotel visitors' attitudes and anxiety regarding service robots

Autor:	Leung, Rosanna
Zdroj:	International Hospitality Review, 2022, Vol. 38, Issue 1, pp. 11-27.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/IHR-08-2021-0058 Zobrazit plný text záznamu