The effect of work climate on critical employee and customer outcomes : An employee‐level analysis
| Autor: | Hee Yoon, Mahn, Beatty, Sharon E., Suh, Jaebeom |
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| Zdroj: | International Journal of Service Industry Management, 2001, Vol. 12, Issue 5, pp. 500-521. |
| Databáze: | Emerald Insight |
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