Intercultural service encounters: a systematic review and a conceptual framework on trust development

Autor:	Vrontis, Demetris, Leonidou, Erasmia, Christofi, Michael, Kaufmann Hans, Ruediger, Kitchen, Philip J.
Zdroj:	EuroMed Journal of Business, 2020, Vol. 16, Issue 3, pp. 306-323.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/EMJB-03-2019-0044 Zobrazit plný text záznamu