Emotional stakeholders as “crisis communicators” in social media : The case of the Telenor customer complaints crisis
| Autor: | Britt Foget Johansen, Winni Johansen, Nina M. Weckesser |
|---|---|
| Zdroj: | Corporate Communications: An International Journal, 2016, Vol. 21, Issue 3, pp. 289-308. |
| Databáze: | Emerald Insight |
| Externí odkaz: |
|