A prototype for continuous improvement of processes and their results in the field of higher education

Autor:	Kahloun, Fouzia, Ayachi-Ghannouchi, Sonia
Zdroj:	Business Process Management Journal, 2019, Vol. 26, Issue 1, pp. 168-190.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/BPMJ-05-2018-0148 Zobrazit plný text záznamu