Examining the influence of satisfaction and regret on online shoppers' post-purchase behaviour

Autor:	Tata, Sai Vijay, Prashar, Sanjeev, Parsad, Chandan
Zdroj:	Benchmarking: An International Journal, 2020, Vol. 28, Issue 6, pp. 1987-2007.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/BIJ-06-2020-0332 Zobrazit plný text záznamu