Consumer value creation through WhatsApp use : A qualitative multimethod approach in a Latin American scenario

Autor: Cruz-Cárdenas, Jorge, Guadalupe-Lanas, Jorge, Zabelina, Ekaterina, Palacio-Fierro, Andrés, Velín-Fárez, Margarita, Staniewski, Marcin Waldemar
Zdroj: Academia Revista Latinoamericana de Administración, 2019, Vol. 32, Issue 4, pp. 455-471.
Databáze: Emerald Insight