Storescape and customer loyalty: employee citizenship behaviour towards customers as a catalyst
| Autor: | Gorji, Mohammadbagher, Siami, Sahar, Grimmer, Louise, Grimmer, Martin |
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| Zdroj: | Asia Pacific Journal of Marketing and Logistics, 2021, Vol. 33, Issue 9, pp. 1881-1902. |
| Databáze: | Emerald Insight |
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