Theory of attractive quality and life cycles of quality attributes

Autor: Löfgren, Martin, Witell, Lars, Gustafsson, Anders
Přispěvatelé: Witell, Lars, Löfgren, Martin, Gustafsson, Anders
Zdroj: The TQM Journal, 2011, Vol. 23, Issue 2, pp. 235-246.
Databáze: Emerald Insight