An investigation on the factors influencing passengers' loyalty in the North Cyprus national airline

Autor: Nadiri, Halil, Hussain, Kashif, Haktan Ekiz, Erdoğan, Erdoğan, Şamil
Zdroj: The TQM Journal, 2008, Vol. 20, Issue 3, pp. 265-280.
Databáze: Emerald Insight