Peer evaluation to develop benchmarking in the public sector

Autor:	Cappelli, Lucio, Guglielmetti, Roberta, Mattia, Giovanni, Merli, Roberto, Francesca Renzi, Maria
Zdroj:	Benchmarking: An International Journal, 2011, Vol. 18, Issue 4, pp. 490-509.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/14635771111147605 Zobrazit plný text záznamu