Key performance indicators in the Kenyan hospitality industry: a managerial perspective

Autor:	Wadongo, Billy, Odhuno, Edwin, Kambona, Oscar, Othuon, Lucas
Zdroj:	Benchmarking: An International Journal, 2010, Vol. 17, Issue 6, pp. 858-875.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/14635771011089764 Zobrazit plný text záznamu