Can perceptions of service quality predict behavioral intentions? An exploratory study in the hotel sector in Greece
| Autor: | Alexandris, Konstantinos, Dimitriadis, Nikos, Markata, Dimitra |
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| Zdroj: | Managing Service Quality: An International Journal, 2002, Vol. 12, Issue 4, pp. 224-231. |
| Databáze: | Emerald Insight |
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