Perceptions of service quality in North Cyprus hotels

Autor:	Nadiri, Halil, Hussain, Kashif
Zdroj:	International Journal of Contemporary Hospitality Management, 2005, Vol. 17, Issue 6, pp. 469-480.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/09596110510612112 Zobrazit plný text záznamu