Examining the effects of role stress on customer orientation and job performance of retail salespeople

Autor:	Knight, Dee K., Kim, Hae‐Jung, Crutsinger, Christy
Zdroj:	International Journal of Retail & Distribution Management, 2007, Vol. 35, Issue 5, pp. 381-392.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/09590550710743735 Zobrazit plný text záznamu