Strategies for globalizing service operations

Autor:	McLaughlin, Curtis P., Fitzsimmons, James A.
Zdroj:	International Journal of Service Industry Management, 1996, Vol. 7, Issue 4, pp. 43-57.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/09564239610129940 Zobrazit plný text záznamu