The relationships between operations strategies and operations activities in service context

Autor:	Prajogo, Daniel I., McDermott, Christopher M.
Zdroj:	International Journal of Service Industry Management, 2008, Vol. 19, Issue 4, pp. 506-520.
Databáze:	Emerald Insight
Externí odkaz:	http://www.emeraldinsight.com/doi/10.1108/09564230810891932 Zobrazit plný text záznamu